Cookie Policy
Welcome to Floof, your favourite place to enjoy authentic Japanese fluffy pancakes.
This Cookie Policy describes the use of cookies and similar technologies on the website https://floof.it (“Site”), in compliance with Regulation (EU) 2016/679 (GDPR) and applicable Italian law.
What are cookies?
Cookies are small text files that the site saves on your device while you browse. They collect information about your visit, improve your browsing experience, personalise content, and – with your consent – provide more relevant communications.
Types of cookies we may use
The site may activate some or all of the following cookies. Upon your first visit, a banner will ask for your consent where required.
Technical (necessary) cookies
Do not require consent. Enable the website to function properly, such as navigation, access to reserved areas, and preference management.
Functionality cookies
Remember certain settings (e.g. language, region, user preferences) to provide you with a more personalised experience.
Performance/statistics cookies (anonymised)
Help us understand how the site is used, in aggregated and anonymous form, to improve its structure and content.
Profiling and marketing cookies
Used, with your consent, to show you content and offers tailored to your preferences (e.g. communications about the loyalty programme or Floof promotions).
They may also come from third parties (e.g. Meta, Google Ads).
Managing consent
Upon your first visit to the site, a cookie banner will appear, allowing you to:
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Accept all cookies
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Reject non-essential cookies
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Manage individual preferences
You can change or revoke your consent at any time by clicking the dedicated link in the site footer (“Cookie Settings”).
Third-party cookies
Some cookies may be installed by third parties through our site (e.g. Google Analytics, Meta Pixel, CRM platforms linked to the loyalty programme).
Please refer to their respective privacy and cookie policies for more information on how they process data.
How to disable cookies from your browser
You can also manually manage cookies via your browser settings.
Note: disabling technical cookies, either partially or entirely, may impact site functionality.
Changes to this Cookie Policy
We reserve the right to update this Cookie Policy at any time. The latest version will always be available on this page. We encourage you to check it periodically.
Contact us
For information, clarifications, or to exercise your rights regarding personal data and cookies, contact:
info@floof.it